Riadh Palms- Resort & Spa

Not sure why people are rating this hotel so low, I had a great experience during my 1 week stay in Feb 2024. It is a very big hotel, does look very tired from outside however. Huge reception/lobby area. I dealt with pretty much all the reception staff and they were all very friendly and helpful. They even upgraded our room free of charge without us even asking, I think because the room was free and it wasn't a busy period. We had a couple of plumbing issues in our room which reception staff took seriously. First issue was resolved within the hour, second issue was resolved within 10 minutes. Our room was nice, clean and well maintained. The bathroom was very dated but it was clean. Daily room service. Beds were comfy We had the breakfast only package to give us an excuse to venture out every day. Plenty of choices for breakfast, nothing to complain about The outdoor pool area is stunning, pictures don't do it justice. Water was too cold to dip into at the time. Indoor pool looks fine, but I went inside with my sone once and the water was a little bit cloudy. You couldn't see the bottom of the pool. I didn't go in again. It needs a better filtration system and chlorine to keep it safe. The gym room is more than enough to get a very good pump, you won't be hitting you max if you're a heavy lifter. The equipment is very dated and worn out. Not enough to work out a single muscle group or split workout, but enough for a full body workout every other day. Bench press goes up to 80kg including the 10kg olympic bar. 15kg and 20kg dumbbell pairs only Tricep pulldown machine, the pin keeps slipping so be careful with it Lat pulldown machine Upright row machine Pull up stand Shoulder press machine The beach is beautiful and clean The main market/madina centre is only 20 to 30 minutes walk, don't bother with a taxi. Can go to el Jem amphitheatre via train from the sousse madina area.

The check in was easy. The room was spacious and clean. The animation team were fantastic. De de was brill and we loved his company. Bar staff on the late shift were perfect. Lofti made sure we had everything we needed

I love everything about this hotel the decoration in the lobby was perfect big nice. This hotel is good for families and couples and singles. Suitable for everyone. Animation people who will entertain were very good, they included all the guests both big and small. It was great fun and pleasant there. There is a bar there and a disco and a great restaurant. The food tasted great and plenty to choose from. The buffet tasted excellent. The room was very nice and cozy decorated. The bed was good to lie in and soft and good. The room was clean and nice. The bathroom great. Air conditioning worked well and was warm and comfortable. You felt welcome, especially by the guard there who showed us around the hotel.

The restaurant food blew me away, so many nice things to choose from. The lobby of the hotel is spacious and nice to work from (unless there's many other people connected, then the wifi gets slow). The staff is pleasant and hospitable.

close to beach room s with wet rooms